3.7.1 form isn’t visible on a networked site

Plugin Support
Shaylee

(@shayleehansen30)

Thank you for bringing this to our attention. It sounds like the recent upgrade might have affected the functionality of your form on a networked (multisite) environment, while it remains operational on a standalone site. This is certainly something we need to investigate promptly.

Given the specifics of your situation, it’s important that we look into this as soon as possible to identify the root cause and find a solution. I recommend reaching out to our Customer Success team immediately so they can track and address this issue effectively.

Our team has the necessary resources and expertise to assist with issues related to upgrades, especially those affecting networked sites.

Please get in touch with Customer Success at your earliest convenience, providing as much detail as possible about the issue, including any error messages or behaviors you’ve observed.

Hi there!

My initial question here would be, have you looked at any error logs?

When you say broken what do you mean? I’m more trying to understand as we may have different meanings.

 

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