409 error when creating a slide with a video

Hi @aslservices. Thanks for using MetaSlider. Can I ask if you’re using the Pro version of MetaSlider. The video feature is only available in MetaSlider Pro.

Thanks for the reply. I am using the free.

I think the pro video feature you are mentioning is about external videos.

This is a locally uploaded video file, which it is allowing me try to select.

Only after selecting it does it show an error message. If it was restricted to a “Pro” version, then it should tell me in advance.

Therefore, it appears to be a bug or another problem.

OK, thanks @aslservices. Yes, I do see your point.

MetaSlider will normally hide the videos by default, but you can find them using the “Videos” dropdown and it will produce that 409 error.

Thanks for letting us know. We’ll find a way to make this more graceful in the next release.


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