Hi there,
Thank you for contacting us.
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.
Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.
We will update you via this thread once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.
If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience