Hi @elenafernandez,
We would be happy to take a look at such behavior, although it seems that the attached website uses a different plugin than Complianz at the moment?
Kind regards, Jarno
Yes, I had to install another plugin because I have the website in production.
Anyway, I just deactivated the plugin I had, so you can see if there is a problem with yours, which is active.
Thank you.
Hi @elenafernandez,
I assume that the Wizard had been finished, and the Cookie Banner & Blocker have been enabled in the final step of the Wizard as well?
If this is the case, but the banner doesn’t show up yet; it might be that your settings in Complianz indicate that a Cookie Banner is not required for your site.
You can try enabling an additional service under Complianz -> Wizard -> Consent -> Services -> “Does your website use third-party services”, such as YouTube, and then Finish the Wizard once more, to check if this results in the Cookie Banner being enabled.
Kind regards, Jarno
Now yes!!
It already appears!! I did just what you told me to do, and immediately she appeared.
Thank you!
Now I understand why there are other websites where she doesn’t appear.
I already have the solution.
Thanks again!
Hi @elenafernandez,
I’m glad to hear that, appreciate your quick confirmation about the solution as well!
Kind regards, Jarno