Charts on mobile – Invalid Token

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Plugin Contributor
Kim L

(@kimmyx)

Hi @ucgf,

Sorry to hear you encountered an issue. 🙏

May we know where you see the error? Is it in the browser console?

We visited your site using Firefox but didn’t see anything amiss.

See here: https://share.zight.com/jku0oEPL

Could you send us a screenshot or the exact steps to reproduce the issue so we can take a look?

You can send us a message via Contact | WP Data Access if you want to share more information privately.

We’ll wait for your email!

Plugin Contributor
Kim L

(@kimmyx)

Hi @ucgf,

Thank you for the screenshots!

Could you try adding the following to your charts’ Advanced Options?

 "killToken": true 

Example: https://share.zight.com/DOu1NmE5

The killToken option removes the token check which is added to each request by default to prevent unauthorized usage of data sources.

Let us know if that works! 🙏

 

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