Dear Ast Support,
I hope this message finds you well. I’m reaching out regarding a compatibility issue I’ve encountered with the ast plugin and the DTDC plus shipping provider while developing a website for my client.
I have been working on an order tracking website, and the ast plugin seemed to be an excellent fit for the functionality I needed. However, when integrating the DTDC shipping provider, I noticed that the plugin does not seem to work as expected.
when i choose dtdc plus as the shipping provider and try to track the shipment it takes me to their website but doesn’t fiil in the tracking no.
It’s my first time making a client’s website please if you can help me with this it would really really mean a lot.
If you want a demo I can provide you with a order id and email so you can check by yourself what the issue is
The page I need help with: [log in to see the link]