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Dear,
I am having problems with the “Paypal Donations” option. I get a message saying “There has been a problem processing your donation. Please contact the administrator.”
The connection to the Paypal account is correct.
Attached system report.
Comment that this page also has an online store and there is an option to pay with Paypal to the same account. I don’t know if this could be the cause of the failure.
Thank you very much and greetings,
Translated with (free version)
### WordPress Environment ###
Home URL:
Site URL:
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Inicio (#12554)
Page for Posts: No establecida
Table Prefix Length: wp_
Table Prefix Length: 3
Table Prefix Status: Acceptable
Admin AJAX: Accesible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval
### Server Environment ###
Hosting Provider: DBH: localhost, SRV: wanawake.es
TLS Connection: Usos de conexión
TLS Connection:
Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 16 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
PHP Max Upload Size: 16 MB
cURL Version: ❌ 7.29.0, NSS/3.53.1 - Recomendamos una versión mínima de cURL de 7.40.
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Entrada remota: ✔
Get remoto: ✔
### GiveWP Configuration ###
GiveWP Version: 2.22.3
GiveWP Cache: Activado
Database Updates: Todas las actualizaciones de la base completadas.
Database Updates: Completadas todas las migraciones de la base de datos.
Database Tables: ✔ wp_give_donors✔ wp_give_donormeta✔ wp_give_comments✔ wp_give_commentmeta✔ wp_give_sessions✔ wp_give_formmeta✔ wp_give_sequential_ordering✔ wp_give_donationmeta✔ wp_give_revenue✔ wp_give_migrations✔ wp_give_log
GiveWP Cache: Activado
GiveWP Cache: ✔Nueva donación✔Recibo de donación❌Nueva donación offline❌Instrucciones de donación offline❌Registro de un nuevo usuario✔Información del registro del usuario✔Nota de donación✔Acceso por correo electrónico
Upgraded From: –
Test Mode: Desactivado
Currency Code: EUR
Currency Position: Después
Decimal Separator: ,
Thousands Separator: .
Success Page:
Failure Page:
Donation History Page:
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: RedSys, Bizum, Donaciones de PayPal
Default Payment Gateway: RedSys
PayPal IPN Notifications: N/A
Donor Email Access: Activado
Stripe Webhook Notifications: N/A
### Active GiveWP Add-ons ###
### Other Active Plugins ###
Antispam Bee: por pluginkollektiv – 2.11.1
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.4.1
Divi Extended Column Layouts: por Sean Barton - Tortoise IT – 2.0
EWWW Image Optimizer: por Exactly WWW – 6.9.1
Hide Categories Or Products On Shop Page: por Kaushik Nakrani – 1.0.3
MailChimp Forms by MailMunch: por MailMunch – 3.1.4
Monarch Plugin: por Elegant Themes – 1.4.14
PW WooCommerce Gift Cards: por Pimwick, LLC – 1.219
RedSys for GiveWP: por codection – 1.5
RedSys Gateway for WooCommerce Pro: por codection – 3.13.1
Safe SVG: por 10up – 2.0.3
Sold Out Badge for WooCommerce: por Charlie Etienne – 4.3.5
Variation Swatches for WooCommerce: por Emran Ahmed – 2.0.11
WooCommerce: por Automattic – 7.0.0
WooCommerce Donations Plugin: por Albdesign – 1.91
WP-Optimize - Clean, Compress, Cache: por David Anderson, Ruhani Rabin, Team Updraft – 3.2.9
WP Mail SMTP: por WPForms – 3.6.1
WP Menu Cart: por WP Overnight – 2.12.1
WP WooCommerce Mailchimp: por Saint Systems – 2.4.9
Yoast SEO: por Team Yoast – 19.8
### Inactive Plugins ###
### Theme ###
Name: Wanawake
Version: 1.0
Author URL:
Child Theme: Sí
Parent Theme Name: Divi
Parent Theme Version: 4.18.0
Parent Theme Author URL: The page I need help with: [log in to see the link]