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We purchased a domain for our site but we’re unable to change the site address since it’s grayed out. According to guides, we should use PHPMyAdmin to change the site address, but there is no dashboard on the Pantheon site to access PHPMyAdmin.
I’d love to know a detailed step-by-step guide on how to change the site address on our site since we really do need to use the custom domain for it.
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Talk to your host. You likely need to change it within your hosting configuration after pointing the DNS, so your SSL will provision correctly. Changing it in phpMyAdmin may break the site entirely. Consult your host.