<span class="resolved" aria-label="Resolved" title="Topic is resolved."></span>I lost the option of adding new themes or plugins

Replies: 2

A few days ago, we noticed that the website was broken, and since then, we have not been able to install new plugins or themes. We have admin permissions, and the hosting service has confirmed that everything is fine on their end. We tried changing the theme to another one that we had already installed and deactivating the plugins. We also attempted to restore the WordPress core files and used debug mode, but nothing worked. I hope you can help. Thanks!


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