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Plugin Support
SergeM
(@serge00)
Hello @blubmedia,
Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:
- WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Complete Deactivation” to “On” → Save Changes;
- WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk → Deactivate and Delete.
Then install it anew:
https://cleantalk.org/help/install-wordpress
Don’t forget to refresh your website cache after all these steps if you use any.
It will solve the issue. Did it help?
Already tried multiple times did not work
Plugin Support
SergeM
(@serge00)
Your Access key needs to be discussed. Please, create a private ticket for that:
Plugin Support
SergeM
(@serge00)
Let’s continue in the ticket.
