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Hi @claudiuvochitoiu,
Thank you for getting in touch, we do appreciate your time. Unfortunately, as you are using our Pro add-on, I will need to ask that your reach out to us directly on our website instead.
As per the WordPress.org guidelines, we are not allowed to provide any premium support via these forum threads.
With that said, we’d be more than happy to assist you in debugging and resolving this issue directly.
Note: As per the guidelines mentioned, we will be marking this thread as resolved, as premium support may not be managed via these forums.