Hello,
Thanks for reaching out to WPvivid.
We are not permitted to support pro version questions in this forum.
I sent two enquires with this question to your contact us form on your website
Did you contact us with the name ‘Dimitrios Pappas’? If so, we’ve actually replied twice to your messages, it is recommended that you check your Spam folder, and make sure the the email address you enter in the contact form is correct.
All the best,
WPvivid Support Team
Thread Starter
d
(@damhnait)
Hello,
No, I have no idea who ‘Dimitrios Pappas’ is. I just sent another message via the form here.
Regards
Hi @damhnait
We’ve just replied to your message again. Please also see this screenshot of history of our reply.
It is recommended that you check your Spam folder, also make sure the our email address is not being blocked by your email server.
All the best,
WPvivid Support Team