My NonProfit’s website is breaking, not sure where to start looking for help

We run a nonprofit charity and we just have a simple site that points people to an application form. Recently, we had to renew our SSL cert and now the site is showing deprecation errors and pages not found. I don’t have any idea why the two things might be correlated. No one has logged into or changed the site in about a year. [https://sorensonlegacyfoundation.org/](https://sorensonlegacyfoundation.org/)

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[Every page shows this \\”page can’t be found\\”](https://preview.redd.it/oa8leaqq9qnc1.png?width=1058&format=png&auto=webp&s=93bed5a9363988e64e249d3d0515f92a93404a52)

Yesterday, I saw a bunch of deprecation errors at the top of the screen but they are not there anymore.

When I log into the wp-admin, I don’t see anything unusual except this small error

`warning, only the first bytes will be assigned to the string offset in /var/www/vhosts/sorensonlegacyfoundation.org/staging/wp-includes/class.wp-scripts.php on line 492`

This was above the table of posts in the post tab.

Edit
My Admin Dashboard (there is no settings tab)

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![img](vco950e3dqnc1 “Edit
Admin Dashboard
“)

13 Comments
  1. Try going to your admin dashboard > settings > permalinks > scroll to the bottom and just hit save. (this resets your permalinks)

    I dont believe that error has anything to do with it, but it is curious because it is for /staging/ Did you recently migrate the site?

  2. My spidey sense is telling me that there is a possibility of your Database not being connected to WP or maybe its deleted?

    You barely have any conent and none of your links are working, when you Inspect the site, there are no Media Uploads as well.

  3. Going by the posts and what I see, you haven’t updated since 2019, meaning your PHP was deprecated. Did you ask your hosting to renew your SSL certificate or did you do it yourself within your hosting account or did you get your old developers to do it? Related: Do you have access to or control of your hosting and domain account(s)? If so, it might be salvageable with some poking around and work but if not, you should be able to rebuild it in WordPress fairly easily. It would take some time but it’s fixable one way or the other. I do some pro-bono work for nonprofits from time to time, so would be happy to discuss it with you and possibly help out, no charge.

  4. It sounds like they updated something like php and broke it. It looks like you’re running WordPress 5.4 and php 8.0 and according to wordpress.org, 5.4 did not officially support php8.0. If the database wasn’t working, you wouldn’t be able to access your account. It looks like ACF was the major plugin that broke the other day according to the wayback snapshot on the 9th.

    In the event you are unable to obtain a back-up, this is the most recent working archive of your site on The Wayback Machine ([https://web.archive.org/web/20240303061651/https://sorensonlegacyfoundation.org/](https://web.archive.org/web/20240303061651/https://sorensonlegacyfoundation.org/)). I would recommend saving the images, text and possibly taking screenshots of the pages so you can attempt to rebuild it. Be aware though that the agency may own the design, so may not be able to duplicate the design exactly as you see.

    I would also push the agency to fix it, especially if you’re paying hosting fees or anything else to them. Quoting $15k to redesign the site after breaking it is abhorrent. If they fix it, I would strongly recommend looking for a new agency.

  5. I will help you for free if you are willing to trust a stranger on the internet, we’ll need to set a time for it though. I can’t do it today.

    You can first try to enable WP Debugging and check if any errors are being reported.

    Also make sure to clear cache and test disabling plugins.

  6. Did anyone ever do any updates? If not…after getting this fixed/fixing this please make sure you have someone who can make sure your site gets updated every now and then and make sure your wordpress, database and server are up to date.

    Even with just an application form you will have data of people that you need to protect, and it’s important to do so (apart from the site breaking down as well, or being very vulnerable to being hacked and losing everything etc…)

  7. 2019?! Time for a rebuild. Work with alot of not for profits myself, they all have money, a rebuild may be the way to go. We offer rebuilds to all our clients after 5-6 years, that’s the general life span of a website with technology and design aesthetic moving as fast as it is these days.

  8. Do you at least have the site login info, and login info for whoever is hosting this? It’s a pretty old version of WP, but that’s most likely not the issue. I’m guessing this is hosted on godaddy.

  9. I do free work for non profits and such, if you’d like I’d be happy to take a look (and host the site moving forward). Shoot me a DM anytime

 

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