Hey there, @keepmania! Thanks for contacting us. I’m happy to help you.
Do you mind sharing more details about what exactly is happening so we can investigate it further?
If a screenshot would be helpful, I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Have you reached out to Product Filter by WBW support yet?
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Looking forward to your reply.
Have a wonderful day!
Hey there, @keepmania!
Thank you for the information.
I see your WooCommerce, Google Listings & Ads and WordPress versions are all updated, so this is good.
Since the issue only happens when Product Filter by WBW plugin is active, it means the conflict is on their end, so their support will be able to assist you in solving this.
Please let us know if there’s anything else we can do to help.
Have a wonderful day!
Hi @keepmania,
ok, thank you carol
I’m glad to hear you were able to identify the culprit causing the issue!
I’ll now mark this thread as resolved, but if you have a few minutes, we’d love if you could leave us a review: https://projectdmc.org/support/plugin/woocommerce/reviews/.
Cheers!