2 days ago reoccurring monthly payment links between WooCommerce and Stripe were working fine.
Now additional reoccuring payments (not the same customers) are failing with the error in Stripe as:
payment_intent_unexpected_state
You cannot confirm this PaymentIntent because it’s missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method or ConfirmationToken.
{"confirmation_method": "automatic",
"description": "Coach Connect Australia - Order 15457",
"metadata": {
"order_id": "15457",
"site_url": "https://coachconnectaustralia.com.au",
"payment_type": "recurring",
"customer_email": "XXXX@XXXXX",
"customer_name": "X Pty Ltd"
},
"currency": "aud",
"off_session": "true",
"customer": "cus_PgXJSCZth9XF3y",
"confirm": "true",
"amount": "2400",
"payment_method_types": {
"0": "card"
}
}
Response body
{
"error": {
"code": "payment_intent_unexpected_state",
"doc_url": "https://stripe.com/docs/error-codes/payment-intent-unexpected-state",
"message": "You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method or ConfirmationToken.",
"request_log_url": "https://dashboard.stripe.com/logs/req_kvC4fUhFZwCm4X?t=1720532835",
"type": "invalid_request_error"
}
}
Request POST body
{
"confirmation_method": "automatic",
"description": "Coach Connect Australia - Order 15457",
"metadata": {
"order_id": "15457",
"site_url": "https://coachconnectaustralia.com.au",
"payment_type": "recurring",
"customer_email": "X@X",
"customer_name": "x Pty Ltd"
},
"currency": "aud",
"off_session": "true",
"customer": "cus_PgXJSCZth9XF3y",
"confirm": "true",
"amount": "2400",
"payment_method_types": {
"0": "card"
}
}
This is the WooCommerce Debug Log. https://pastebin.com/aL6y0rY3#google_vignette
This is the WooCommerce Status Log: https://pastebin.com/Btts4xNC
I’ve tried to force the payment manually in WooCommerce -> Orders -> Retry however it comes up with the same error.
Does anyone know what the problem is? Thanks
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