Search Console – Couldn’t fetch Sitemap

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Our website domain has disappeared from Google search results when users search ‘InspereX’. Checking our google search console and Sitemaps settings, I see the error ‘Couldn’t Fetch’ for the sitemap URL.

I can reach the sitemap directly, it appears to be the custom sitemap created by the plugin displaying in a visual format, not raw XML.

Anyone else having similar issues? Is there a setting I’m missing that is preventing google from reaching or indexing our site and the sitemap.xml file located at

Error from Google Search Console:

Sitemaps - 

OPEN SITEMAP

Last read 5/4/23

Discovered pages 0

Discovered videos 0

Sitemap could not be read

General HTTP error

1 instance

We encountered an error while trying to access your sitemap. Please ensure that your sitemap is present at the specified address and is not blocked to Google. See our help center for more debugging help.

Examples

HTTP Error: 403

The page I need help with: [log in to see the link]

 

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