Thank you for getting in touch with us. We’re sorry you’re facing some issues with connecting your Rank Math account.
Let’s start by checking your WordPress settings and making sure that your website URL is correct. Sometimes, a small mistake or a missing slash can mess up the connection.
To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly. See screenshot:
If you find any errors, please correct them and save the settings.
Next, please try to disconnect and reconnect your Rank Math account by following these steps:
- Go to Rank Math > Dashboard and click on the Disconnect Account button.
- Go to Rank Math > Connect and click on the Connect Account button.
- Follow the instructions on the screen to log in to your Rank Math account and authorize the connection.
If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings.
To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/
The filter code you need to add is this:
add_filter( 'rank_math/registration/do_url_check', '__return_false' );
You can add it to your theme’s functions.php file or use a plugin like Code Snippets.
For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/
We hope this helps.