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Hello I'm very new to WordPress and Im trying to help the family business edit their website. They paid someone about a year ago to remake the website for them and they have never been able to see information in the edit section the entire time since.
They didn't want to pay for continued support from their web designer and haven't. All of the plugins look pretty normal to me except that hello Dolly is installed.
Is there a way for me to download the website from our web host and import it into WordPress so that we can edit it?
If I export the pages on WordPress nothing shows up in the pages as well looking at them in notepad.
Are you saying the original site was built in WordPress? If it was, import/exporting isn’t going to help – you need to figure out what’s gone wrong. Can you share screenshots and/or video of the problem?
Your website is not loading.
Can you make some screenshots of ‘Blog Designer’ please?
Maybe the developer added the pages as blog posts.
Before doing anything, don’t forget to backup your data.. if you still don’t know what to do, do hire someone that will fix it for you.