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Hello,
I am experiencing an issue with the Awesome Support plugin on my WordPress site. Specifically, when I close a ticket, any messages that contain accents or special characters are not displayed correctly. Instead of showing the correct characters, I see garbled text or symbols.
This issue is affecting the readability of the messages, making it difficult to understand the content. It seems to be related to how the plugin handles character encoding when a ticket is closed.
Can you help me?
Thank you.