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Hi @aabanpola,
I just re-checked your case. We always responded your emails !!!
Our support agent talked on video chat with you.
We’ve given few solutions over emails as well !!
The links you’ve browsed also not related with Master Addons.
Also, we’ve described we’re not responsible any server issues occurred, it maybe your Theme issue or any third party plugins issue.
Please try to understand it’s out of our scope of support.
Kind Regards
Thanks