The original order removal on splitting does not work

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Dear Karen,

I appreciate you reported this issue, actually being on safe side we do not permanent delete the order but trash it. And trash is another order status, so maybe something is changing it from trash to processing. Actually order removal is working but something is happening after that, I would suggest you to use urgent help option under the help tab so I can look into it with you.

Thanks,
Fahad

 

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