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I am at a loss. The plugin worked perfectly for just tripadvisor, but when I added Google Reviews, nothing is working correctly anymore.
When I am logged in as the admin under the WordPress site, it shows the widget working correctly. When I log out and view the site from the frontend, it says: Widget not found!
I have done both the shortcode and added the HTML black with your snippet in it and both still do not work.
If I log out of my Trustindex site on the plugin and use the free limited version, it works both on the backend and frontend.
I did the troubleshooting including the re-install plugin under your tab. Same issue….
I also wiped the widgets on the account and just made a new tripadvisor only widget.
Below is your troubleshooting :
URL:
MySQL Version: 5.7.23
WP Table Prefix: r1a_
WP Version: 6.2.2
Server Name: yellowfeverghosttours.com
Cookie Domain: yellowfeverghosttours.com
CURL Library Present: Yes
CSS path: /home3/booksupe/public_html/yellowfeverghosttours/wp-content/uploads/trustindex-tripadvisor-widget.css
PHP Info:
Version: 8.0.29
Memory Usage: 19.08MB
Memory Limit: 512M
Max Upload Size: 512M
Max Post Size: 516M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 60 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: WP Tripadvisor Review Widgets
Plugin Version: 10.2.1
Options:
active: 1
version: 10.2.1
page-details: Array
(
[id] => com|AttractionProductReview-g60864-d23010789-YELLOW_FEVER_GHOST_TOURS_New_Orleans-New_Orleans_Louisiana.html
[name] => YELLOW FEVER GHOST TOURS, New Orleans
[address] =>
[avatar_url] =>
[rating_number] => 367
[rating_score] => 5
)
subscription-id: 04a95339g
proxy-check:
style-id: 4
review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="https://projectdmc.org/support/topic/widget-not-found-5/%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more"></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span> </div> </div> </div> </div>
filter:
scss-set: dark-minimal
lang: en
no-rating-text:
dateformat: F j, Y
rate-us:
rate-us-feedback:
verified-icon:
enable-animation:
show-arrows:
content-saved-to: 10.2.1
show-reviewers-photo:
download-timestamp: 2023-07-07 15:59:05
widget-setted-up: 1
disable-font:
show-logos:
show-stars:
load-css-inline:
align:
review-text-mode:
amp-hidden-notification:
review-download-token:
review-download-inprogress:
review-download-request-id: 945c2f216222g83f
review-manual-download:
review-download-notification: 1
Reviews: Array
(
[0] => stdClass Object
(
[id] => 1
[user] => A M
[user_photo] =>
[text] => <strong>Great very fun</strong>
Very fun and informative. The tour guide was entertaining and funny. A second didn’t go by without a funny comment .
[rating] => 5.0
[highlight] =>
[date] => 2023-06-20
[replied] => 0
)
[1] => stdClass Object
(
[id] => 2
[user] => Robert S
[user_photo] =>
[text] => <strong>Ghost tour</strong>
Christan was an amazing tour guide with so much information to give. He was energetic the entire time. Would do this again when I come back.
[rating] => 5.0
[highlight] =>
[date] => 2023-06-17
[replied] => 0
)
[2] => stdClass Object
(
[id] => 3
[user] => Ariana R
[user_photo] =>
[text] => <strong>Captivating</strong>
Amazing story telling capabilities!!! Took us to some good sights, and great old buildings. Guild always made sure we were safe when crossing the street.
[rating] => 5.0
[highlight] =>
[date] => 2023-06-17
[replied] => 0
)
[3] => stdClass Object
(
[id] => 4
[user] => Joey K
[user_photo] =>
[text] => <strong>Great</strong>
Spots and info were great. Tour guide very enthusiastic and very knowledgeable. Even held our hands through bourbon st
[rating] => 5.0
[highlight] =>
[date] => 2023-06-11
[replied] => 0
)
[4] => stdClass Object
(
[id] => 5
[user] => Kevin B
[user_photo] =>
[text] => <strong>Best experience</strong>
One of the most amazing tour guides ever ! His energy and knowledge was everything! My friends and I enjoyed every bit of it
[rating] => 5.0
[highlight] =>
[date] => 2023-06-08
[replied] => 0
)
[5] => stdClass Object
(
[id] => 6
[user] => Christopher D
[user_photo] =>
[text] => <strong>Christian great tour guide!</strong>
Christian was such a great tour guide. So interesting and engaging. Made us feel very welcomed and safe the entire tour. Will definitely tour with him again!
[rating] => 5.0
[highlight] =>
[date] => 2023-06-08
[replied] => 0
)
[6] => stdClass Object
(
[id] => 7
[user] => Chris
[user_photo] =>
[text] => <strong>Brilliant tour, lots of great stories, excellent guide, would definitely recommend</strong>
The yellow fever tour was excellent. My partner and I went and had Christian as our tour guide. He was great, told excellent story, was chatty in between stops to keep everyone engaged and provide background and was a brilliant guide. We had a really fun evening! Would recommend
[rating] => 5.0
[highlight] =>
[date] => 2023-06-06
[replied] => 0
)
[7] => stdClass Object
(
[id] => 8
[user] => wood19
[user_photo] =>
[text] => <strong>Entertaining</strong>
The tour was a very entertaining experience. We got to learn a lot about interesting backgrounds of people in New Orlean’s haunted history. Our tour guide Christian was fun as well.
[rating] => 4.0
[highlight] =>
[date] => 2023-06-06
[replied] => 0
)
[8] => stdClass Object
(
[id] => 9
[user] => Sherpa49494199844
[user_photo] =>
[text] => <strong>Villans and murder fun trip</strong>
Christian is the best. We truly love learning and enjoyed all the stories. We are definitely coming back.
[rating] => 5.0
[highlight] =>
[date] => 2023-06-02
[replied] => 0
)
[9] => stdClass Object
(
[id] => 10
[user] => Julia Z
[user_photo] =>
[text] => <strong>we love christian fan club</strong>
christian is an amazing tour guide! so funny! he is amazing i really do trust this guy with a great time and even better stories
[rating] => 5.0
[highlight] =>
[date] => 2023-06-01
[replied] => 0
)
)
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