Hey @farooqhaider12 ,
It’s possible that there may be a theme/plugin/custom code conflict causing the issue. You can run through a conflict test to check if this is the case. Here is more info on how to test for conflicts:
https://woo.com/document/how-to-test-for-conflicts/
I’ve also found another thread with a similar issue where they provide a helpful blog post on resolving this specific issue:
If that makes no difference, and you’re using the WooCommerce Stripe Payment Gateway plugin, I’d suggest creating a new topic in the dedicated plugin forum, since this forum is focused on issues related to WooCommerce core. 🙂
Cheers,
Hi @farooqhaider12,
Thank you for reaching out.
For reference, this particular forum is meant for general support with the core functionality of WooCommerce itself.
To get assistance with issues related to WooCommerce Stripe Payment Gateway, I recommend opening a new topic here.
In the meantime, you can follow the suggested steps by @beautyofcode.
Thank you for understanding.