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Replies: 1
Hi,
I’m writing on behalf of a client that purchased a Professional Plan (I can give you the name if necessary).
It seems that they are not able to see the heatmap of a page they want to check, the error is Unable to render heatmap (and I can’t see any error in the console).
My guess is that because it’s an intranet and every page is under login, the plugin is not able to retrieve any data.
Could you please help us understand?
Thank you very much
Serena
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Serena Piccioni
Senior Developer
http://www.dxw.com :: @dxw :: creating better digital public services
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