Plugin Support
Dake
(@dakeg)
Hi @ritaalamino ,
Thanks for reaching out to us and we’re sorry to hear that you’re having an issue with setting up the Google mailer.
As a quick test I was able to setup the Google mailer o my test site without any issues, so this does not appear to be a widespread issue.
When we’ve seen this 403 error before, the ideal course of action is to do the following:
- Back in your WordPress admin area, you’ll need to connect to your Google account again by heading over to WP Mail SMTP > Settings and clicking on the button labeled Allow plugin to send emails using your Google account (https://a.supportally.com/FCADBa).
If the issue is still occurring, then it’s best to re-perform the Google mailer setup steps outlined in our documentation.
To confirm this isn’t a mailer specific issue, you may also try setting up another mailer by following the instructions outlined in this section of our documentation.
I hope this helps, if you have any other questions, feel free to let us know.
