Accessing does not working at all after update

After the new update comes, although users have access, they do not appear on the user editing page and the pages cannot be accessed. why is this happening? It is not because of other plugins, because we have not made any changes to our website, only the plugins are updated on their own. Also when I deauthorize a user, it doesn’t work.

https://imgur.com/5BFhYDl
as you see there are no any access but,

https://imgur.com/l6etgmY
they have accessing. neverthless they cannot access the pages. WHY??? please fix it.

The page I need help with: [log in to see the link]

 

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