I logged out, went back in form wp-admin on the right site, it showed the correct email address, I paid again, and then I land on a page where it show me the wrong account again. I looked in their paid invoices and I don’t see the two payment son that account. But the license is still inactive on the site I want to pay for. So I don’t know where those payments got applied. But this is all getting a little ridiculous.
OK now it finally shows as active in wp-admin on artquilttahoe.com so I guess one of the payments got applied to the right account, if not both. So can you please credit the second payment? I would talk to your billing people directly, but the only support link I saw took me here. The whole seeing one email and then landing on a page that shows the wrong account email is very confusing, and I was careful to log out of the account and still had trouble.
Hello @winterstreet,
This question is regarding our paid services. We can’t discuss paid services on the WordPress forum – it is restricted by WordPress forum rules.
Please, contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Thank you.