I am using the mailpoet newsletter popup on my new domain with a free mailpoet account, and it is not sending confirmation emails to new subscribers.
After submitting an email address in the popup to subscribe, the cusomer sees this message: “There was an error when sending a confirmation email for your subscription. Please contact the website owner.”
Here is the error message I see in Mailpoet > Help > System status:
MailPoet Sending Service has been temporarily suspended for your site due to <a target=”_blank” rel=”noopener noreferrer” href=”https://kb.mailpoet.com/article/231-sending-does-not-work#suspended”>degraded email deliverability</a>. Please <a target=”_blank” rel=”noopener noreferrer” href=”https://www.mailpoet.com/support/”>contact our support team</a> to resolve the issue.<br/>
I have not sent any emails yet, because it is a new website that I am still testing, so I see no reason why my account could be suspended.
The page I need help with: [log in to see the link]