I need help with an ACF issue in WordPress. It turns out that a former colleague who no longer works with me created a website using ACF fields. I noticed that I could export the field groups, so I had two options: #1 generate PHP and #2 export as JSON. I selected PHP and copied that code into functions.php, but I couldn’t see anything on the front end. The field groups did appear in the editor, and I could use them normally. So, I downloaded the groups as JSON and imported them, but I still encountered the same problem. What am I doing wrong? The truth is I’m not a programmer, but my boss wants me to fix it. Now I need to use those field groups in a new site, but I’m not sure how to proceed.
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When you export the field groups, you’re only exporting the structure of the fields, not the values themselves. Also, the fields will get brand new IDs, so if your defunct developer used field IDs to reference the values, those will no longer work.
I would 100% hire someone to help you, this isn’t really a trivial task for someone who can’t directly interact with the theme files used to display the ACF field data.