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Is possible the site has a custom code or a plugin that is changing the checkout billing form?
No custom code addedd by me.
### WordPress Environment ###
WordPress address (URL):
Site address (URL):
WC Version: 6.7.0
REST API Version: ✔ 6.7.0
WC Blocks Version: ✔ 8.2.1
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p
SUHOSIN Installed: –
MySQL Version: 5.7.38-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 6.6.1
WC Database Prefix: wp_wx2a150n8t_
Total Database Size: 313.75MB
Database Data Size: 263.65MB
Database Index Size: 50.10MB
wp_wx2a150n8t_woocommerce_sessions: Data: 33.05MB + Index: 2.02MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_downloadable_product_permissions: Data: 1.57MB + Index: 2.00MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_order_items: Data: 1.16MB + Index: 0.52MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_order_itemmeta: Data: 5.80MB + Index: 4.49MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wx2a150n8t_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_actionscheduler_actions: Data: 1.02MB + Index: 0.48MB + Engine InnoDB
wp_wx2a150n8t_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_actionscheduler_logs: Data: 0.22MB + Index: 0.16MB + Engine InnoDB
wp_wx2a150n8t_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_aiowps_failed_logins: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_bv_activities_store: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_check_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_commentmeta: Data: 1.62MB + Index: 1.38MB + Engine MyISAM
wp_wx2a150n8t_comments: Data: 7.59MB + Index: 2.86MB + Engine MyISAM
wp_wx2a150n8t_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_wx2a150n8t_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wx2a150n8t_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_options: Data: 6.13MB + Index: 0.27MB + Engine InnoDB
wp_wx2a150n8t_postmeta: Data: 90.61MB + Index: 23.25MB + Engine MyISAM
wp_wx2a150n8t_posts: Data: 93.48MB + Index: 2.78MB + Engine MyISAM
wp_wx2a150n8t_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wx2a150n8t_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wx2a150n8t_term_relationships: Data: 0.07MB + Index: 0.16MB + Engine MyISAM
wp_wx2a150n8t_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_usermeta: Data: 7.50MB + Index: 4.60MB + Engine MyISAM
wp_wx2a150n8t_users: Data: 0.55MB + Index: 0.57MB + Engine MyISAM
wp_wx2a150n8t_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wc_customer_lookup: Data: 0.33MB + Index: 0.31MB + Engine MyISAM
wp_wx2a150n8t_wc_download_log: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
wp_wx2a150n8t_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wc_order_product_lookup: Data: 0.45MB + Index: 0.45MB + Engine MyISAM
wp_wx2a150n8t_wc_order_stats: Data: 0.31MB + Index: 0.22MB + Engine MyISAM
wp_wx2a150n8t_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wx2a150n8t_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfconfig: Data: 2.31MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wffilemods: Data: 3.22MB + Index: 0.69MB + Engine MyISAM
wp_wx2a150n8t_wfhits: Data: 0.85MB + Index: 0.12MB + Engine MyISAM
wp_wx2a150n8t_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfissues: Data: 0.17MB + Index: 0.04MB + Engine MyISAM
wp_wx2a150n8t_wfknownfilelist: Data: 1.61MB + Index: 0.21MB + Engine MyISAM
wp_wx2a150n8t_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wflogins: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wx2a150n8t_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wfstatus: Data: 0.48MB + Index: 0.15MB + Engine MyISAM
wp_wx2a150n8t_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_xcloner_scheduler: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wx2a150n8t_yoast_indexable: Data: 1.02MB + Index: 0.35MB + Engine MyISAM
wp_wx2a150n8t_yoast_indexable_hierarchy: Data: 0.28MB + Index: 0.67MB + Engine MyISAM
wp_wx2a150n8t_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wx2a150n8t_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wx2a150n8t_yoast_seo_links: Data: 0.16MB + Index: 0.05MB + Engine MyISAM
### Post Type Counts ###
amn_mi-lite: 3
attachment: 770
custom_css: 2
elementor_library: 2
feedback: 9
nav_menu_item: 13
ocean_modal_window: 1
oceanwp_library: 1
page: 24
post: 184
product: 92
revision: 436
shop_coupon: 6
shop_order: 12184
shop_order_refund: 130
wp_global_styles: 1
wpcf7_contact_form: 1
wpforms: 3
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.
### Active Plugins (25) ###
Akismet Anti-Spam: by Automattic – 5.0
Beeketing For WooCommerce: by Beeketing – 3.8.16
Check & Log Email: by WPChill – 1.0.6
Checkout Field Editor and Manager for WooCommerce: by Acowebs – 2.1.24
Contact Form 7: by Takayuki Miyoshi – 5.6.1
Free Downloads WooCommerce: by Square One Media – 3.5.1
Elementor Pro: by Elementor.com – 3.7.3
Elementor: by Elementor.com – 3.6.8
Express Checkout via PayPal for WooCommerce: by wpgateways – 5.0.9
GTranslate: by Translate AI Multilingual Solutions – 2.9.12
Homepage Control: by WooThemes – 2.0.3
Image Widget: by The Events Calendar – 4.4.8
Ocean Extra: by OceanWP – 2.0.2
Premium Addons for Elementor: by Leap13 – 4.9.23
Simple Google reCAPTCHA: by Michal Novák – 3.9
Theme Editor: by mndpsingh287 – 2.7
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.14
WooCommerce Blocks: by Automattic – 8.2.1
WooCommerce Payments: by Automattic – 4.5.0
WooCommerce: by Automattic – 6.7.0
WooSwipe: by Thrive Website Design – 2.0.1
Yoast SEO: by Team Yoast – 19.4
Analytify – Google Analytics Dashboard: by Analytify – 4.2.2
Backup Duplicator & Migration – WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.17
WPForms Lite: by WPForms – 1.7.5.5
### Inactive Plugins (1) ###
WP Express Checkout: by Tips and Tricks HQ – 2.2.2
### Must Use Plugins (1) ###
WP STAGING Optimizer: by René Hermenau – 1.5.1
### Settings ###
API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
### WC Pages ###
Shop base: #4 – /shop-2/
Cart: #5 – /cart/
Checkout: #6 – /checkout/
My account: #7 – /my-account/
Terms and conditions: #13 – /terms-conditions/
### Theme ###
Name: OceanWP
Version: 3.3.3
Author URL:
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php
### Admin ###
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page
Disabled Features: minified-js
settings
Daily Cron: ✔ Next scheduled: 2022-08-07 17:05:47 +00:00
Options: ✔
Notes: 81
Onboarding: completed
### WooCommerce Payments ###
Version: 4.5.0
Connected to WPCOM: Yes
Blog ID: 31279121
Account ID: acct_1JxYPx2ETNQSIwXG
### Action Scheduler ###
Canceled: 1
Oldest: 2022-07-30 10:52:29 +0000
Newest: 2022-07-30 10:52:29 +0000
Complete: 953
Oldest: 2022-07-07 20:39:43 +0000
Newest: 2022-08-06 23:37:48 +0000
Failed: 4
Oldest: 2022-04-15 11:47:51 +0000
Newest: 2022-04-15 11:47:51 +0000
Pending: 7
Oldest: 2022-08-07 02:00:49 +0000
Newest: 2022-08-13 23:37:48 +0000
### Status report information ###
Generated at: 2022-08-06 23:59:11 +00:00
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