I forgot, i use lightspeed cache and quic cloud cdn. is it possible that is the problem? I have clear both caches.
- This reply was modified 6 hours, 12 minutes ago by Hasel29.
Thanks for using Independent Analytics. I’m sorry to hear about this error.
Could you link me to the site? I will make sure the tracking script is showing up on the page.
Could you also let me know if the plugin was using the same version on both the live site and staging site when pushed?
yes, i have sent the link on your contact form on your site
Thank you for the great support. Ben has found out that the database table independent_analytics_devices was not imported. then I changed the value of the table iawp_db_version to 13 in the wp options and then everything works fine again thanks to ben.
Happy to help! Thanks for posting the solution here for everyone.
Stay in touch if you need anything else 🙂