You have a conflict arising from another plugin. From what I can see, the Photonic gallery is launching. Specifically on your “Our Projects” page, I am able to launch the galleries without issues. However, on your front-page, the other plugin is kicking in right after Photonic’s galleries show. That is redirecting the click to the link in the photo.
Hi Sayontan,
Thank you for your prompt reply. For the purpose of troubleshooting, I have deactivated all plugins, except for the wordpress editor which is Elementor.
The lightbox gallery popped up for about 1 second, then it closes on its own and the page refreshed.
I have used all browsers, including google chrome and firefox, cleared my cache, used incognito, and they all have the same issue.
If I could share the video recording of my page with you, I would. Please help!
Hi Sayontan,
Upon further investigation and troubleshooting of this issue, ive discovered that it’s only on my device. This is an isolated problem, and this is resolved.
Thank you for your help!
