App’s Stats Fail to Show, “Data not loaded”

Hello,

I searched for this topic, no results…

I’ve been able to see my blog stats in the mobile app (own website) for years. They stopped showing recently. Instead, a message says “Data not loaded” and a Retry button which doesn’t help.

I see the stats online without problems, it’s just the app. The app is connected to the website as it shows all posts and Activity Log.

Interestingly, it started about a month ago on my old phone, Samsung Note 8. I’ve just bought a new phone, Pixel 7 Pro (Android 13), installed the latest WordPress app, but facing the same problem.

My usual suspect in such cases is an ad blocker Adguard. I made sure to disable it for testing. Also cleared the app cache.

Hope to get some insight. Thank you!

 

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