Hello, I just wanna know if someone is familiar with this kind of issue and how to fix this? Thank you so much
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Elementor Pro.
First, visit your website (https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjadeoptical.com%2F&data=05%7C02%7C%7C990771b200bf47627bea08dcea36182b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638642765258784408%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=wXwYvzD454SyJHWC6J2kRqr%2BtxBH%2F%2FygxwscdNHL9Cs%3D&reserved=0) and check for any visible issues. Next, visit the page where the error was caught (https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjadeoptical.com%2Fwp-admin%2F&data=05%7C02%7C%7C990771b200bf47627bea08dcea36182b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638642765258803805%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=9x6CDEMd1uOeRuiq5Xubs45yb%2B71l9XG4ONmjmXWfM0%3D&reserved=0) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.6.2
Active theme: Hello Elementor (version 3.1.1)
Current plugin: Elementor Pro (version 3.3.0)
PHP version 8.0.30.2
Error Details
\=============
An error of type E_ERROR was caused in line 48 of the file /var/www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method ElementorPro\Modules\ThemeBuilder\Documents\Section::get_site_editor_type() does not exist in /var/www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:48
Stack trace:
0 /var/www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(48): ReflectionClass->getMethod('get_site_editor…')
1 /var/www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(129): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc()
2 /var/www/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url()
3 /var/www/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Finder\Categories\Create->create_item_url_by_document_class('ElementorPro\\Mo…')
4 /var/www/wp-content/plugins/elementor/core/common/modules/finder/base-category.php(93): Elementor\Core\Common\Modules\Finder\Categories\Create->get_category_items()
5 /var/www/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Core\Common\Modules\Finder\Base_Category->get_init_settings()
6 /var/www/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings()
7 /var/www/wp-content/plugins/elementor/core/common/modules/finder/module.php(111): Elementor\Core\Base\Base_Object->get_settings()
8 /var/www/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Core\Common\Modules\Finder\Module->get_init_settings()
9 /var/www/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings()
10 /var/www/wp-content/plugins/elementor/core/base/app.php(59): Elementor\Core\Base\Base_Object->get_settings()
11 /var/www/wp-content/plugins/elementor/core/base/app.php(36): Elementor\Core\Base\App->get_components_config()
12 /var/www/wp-content/plugins/elementor/core/common/app.php(155): Elementor\Core\Base\App->print_config()
13 /var/www/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\App->register_scripts('index.php')
14 /var/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
15 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
16 /var/www/wp-admin/admin-header.php(118): do_action('admin_enqueue_s…', 'index.php')
17 /var/www/wp-admin/index.php(137): require_once('/var/www/wp-adm…')
18 {main}
thrown
Elementor Pro 3.3.0 was released over 3 years ago ([https://elementor.com/pro/changelog/](https://elementor.com/pro/changelog/)). It contains bugs, security vulnerabilities and will have compatibility issues with modern WP code + plugins, like you’re experiencing.
So update Elementor, and then come back if you’re still having problems.