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I recommend using the dedicated support channel for Astra, so the team that is most familiar with this theme can assist you.
If you’re using the free version, post your issue here: https://projectdmc.org/support/theme/astra/
If you’re using the PRO (paid) version of the theme, go to the vendor’s site to post your issue there, as commercial products are not supported here at WordPress.org: https://wpastra.com/contact/
Good luck!
