I am trying to find a solution that I can use with our call center IVR, we are getting orders sent to us in a xml/json or even a csv for that matter with AUTH codes from our processor ( authorize.net) .
This is the flow:
Order taken via IVR/phone/etc – they aquire a full value AUTH code (but do NOT batch out) they send us the file with all order info, and Auth Code.
So, I am looking for a plugin that I can just import that file, and then have the orders imported and the auth codes etc sent to Auth.net for batching out. (is this possible ?) to set the orders to processing etc… ??
in short words, I need to import the orders and close out the batch. Right now, its a 2 step process …. upload auth file to auth.net to close out batch, then take the order file, and upload to our fulfillment site, and then process the order.