[bctk_downloadable_items] dont work in mobile

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Hello!

I have a website with a “Thank You for Your Purchase” page where the order details, etc., appear. On that page, I have the code [bctk_downloadable_items] to download an ebook.

If I place the order from a computer, it works fine; that is, when the purchase is completed, the download link appears.

However, if I place the order from a mobile device, the “Thank You for Your Purchase” page shows up with all the information, but the download link does not appear.

Do you know why this might be happening?

Thanks!

  • This topic was modified 9 minutes ago by javmin.

 

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