So recently it seems that an update to Elementor broke the site I work on.
Not only did it display a critical error but, when trying to access recovery mode to disable the plugin, that too displayed the same critical error.
In the end the plugin just had to be reinstalled via cPanel. This was done by a separate team who are rather slow to do it and I want to be able to do it myself instead, should it happen again.
Going forwards, now that the site is working again, is there anything I can do (besides not updating Elementor) that will allow me to revert to an older version of the plugin if it does get updated, whilst still using recovery mode in the case the site does generate a critical error?
Basically, when this happens again, I want to be able to use recovery mode to fix it, not cPanel/FTP and
a separate team as they are slow.
Hope this makes sense – thanks!
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Correct me if I’m wrong but pretty sure you can revert to an older version of Elementor in its settings
Also I would advise against auto updating Elementor on a production site, better be safe and test it on staging
Enable debugging so you can see the error
Sounds like you don’t have the necessary access to be fixing issues like this. By far the easiest thing to do is take a backup before running updates. If something breaks, just restore the backup. But you’ll probably need cPanel access to do this in case the WP admin also stops working.