Caching Problem with Custom Profile

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HI,
I have ultimate member 2.5.0, ACF pro.

I have a problem with caching on the user page. I changed user’s information in backend and go to front end but the page does not change anythings.

And I have set the config in setting/misc : disable cache for user profile page

However, I have excluded cache on the server with the supporter and he ensures that we do not have any cache on the server for the User page and author.

I looked in database that it does not have an option for cached saving in the table option.

could that be a problem in ultimate member plugin ?

or that is a problem of ACF pro plugin.

could you help me ?

Thanks

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