Hi @sainojin,
The team is already aware of this issue: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2830
At the time being, we can’t give you an estimate for when the team will look into or fix the issue, as bug reports are prioritized based on a few criteria. If you’d like to receive updates, please subscribe to the GitHub issue.
As a workaround, head to WooCommerce > Settings > Payments > Stripe > Settings, and remove the description from the Customer bank statement area.
I hope this provides some clarity. Please let us know if you have any other questions!
Hi, thanks for your response.
If I understand correctly, there are 2 things I need to perform: Empty Full bank statement field and Untick Add customer order number to the bank statement checkbox.
I did both and started to test. I will inform you asap.
Hellooo @shameemreza, BIG HUG to you.
It’s working. You kicked my headache far away.
Thank you so much.
Hi @sainojin,
I’m glad we were able to help! I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.
Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?
It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.
Thanks!