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Hi @nathalievdl,
It seems your business does not have a physical address on Google map, unfortunately, it’s not possible to connect such a places, because Google API which used in this plugin, does not support location without an address. In other words, it’s a limitation of Google, not us or the plugin.
However, if you add physical address to your locations you should find and connect that, after this, you can delete the address again.
Thanks!