Hi,
for a few days my Google for Woocommerce and Google Ads have errors.
When I open the plugin in the backend, the following message is shown twice at the bottom:
“There was an error loading report. Unable to retrieve report data: An internal error has occurred.”
I created a new campaign and then tried to change the budget, but as soon as I finish the wizard, an error message appears with the following details:
TypeError: Cannot read properties of undefined (reading ‘split’)
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/components/index.js?ver=3ba1442a7b79424eefd4:2:630578
at https://www.contrerasmartphone.it/wp-content/plugins/google-listings-and-ads/js/build/commons.js?ver=8a333fe5f836d876a1a8:1:3672
at g (https://www.contrerasmartphone.it/wp-content/plugins/google-listings-and-ads/js/build/commons.js?ver=8a333fe5f836d876a1a8:42:2677)
at qe (https://www.contrerasmartphone.it/wp-content/plugins/google-listings-and-ads/js/build/dashboard.js?ver=19126cc718ad9c43612d:3:4320)
at Ve (https://www.contrerasmartphone.it/wp-content/plugins/google-listings-and-ads/js/build/dashboard.js?ver=19126cc718ad9c43612d:5:3010)
at div
at WithAdminPageShell(Component)
at Suspense
at U (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:503233)
at div
at div
at $r (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:596219)
at div
at sw (https://www.contrerasmartphone.it/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:226008)
at lw (https://www.contrerasmartphone.it/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:226686)
at dw (https://www.contrerasmartphone.it/wp-includes/js/dist/components.min.js?ver=36b97398bf090476214e:34:227033)
at w (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989)
at ta (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:596813)
at ea (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:596607)
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:600078
at https://www.contrerasmartphone.it/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:9:3292
at WithSelect(Component) (https://www.contrerasmartphone.it/wp-includes/js/dist/compose.min.js?ver=b8d54449305350b51869:9:18934)
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=aa40c2f62790f4f2caac:2:134860
at O (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:481435)
at I (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:480876)
at a (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:475387)
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:600331
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=aa40c2f62790f4f2caac:2:135937
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=aa40c2f62790f4f2caac:2:132812
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=aa40c2f62790f4f2caac:2:132812
at https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=aa40c2f62790f4f2caac:2:134034
at Ta (https://www.contrerasmartphone.it/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=8842ca4927e84b930842:2:610792)In the Google Ads Products section there is the error that you can see in this screenshot: https://ibb.co/DWnC8Hj
However, the products are exported correctly to Google Merchant Center, as you can see from this screenshot: https://ibb.co/c2Cz2hL
Finally, I do not detect errors in the server logs.
I tried to disconnect all Google for Woocommerce connections and then reconnect again, but nothing changed.
What causes these problems and how can they be fixed?
The page I need help with: [log in to see the link]