Can’t add, edit or update plugins / themes: I have admin access, have checked for plugin and theme conflicts. wp-config.php is missing – could that be causing it?

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Hey all,

I’ve taken over a site recently, but when I log in as admin and go to update plugins, I am missing the options to add new plugins or update existing ones.

I have admin access, I’ve tried switching to a generic theme and disabling all plugins to check for conflicts, but no joy.

I just went to check wp-config for:

define(‘DISALLOW\_FILE\_EDIT’, true);
define(‘DISALLOW\_FILE\_MODS’, true);

But wp-config doesn’t exist in the root directory or the directory above it (and yet oddly the site is still live).

Is the lack of wp-config likely to be causing this?

Or is there anything else I can check for I’m not thinking of?

Thanks in advance for any replies!

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3 Comments
  1. Some of the things you mention don’t sound quite right but maybe the site is a Multisite? Meaning it shares a true root directory and database with many other sites. You just have access to the content folders via FTP.

    Can you share a screenshot of the highest directory you have access to and what fodlers are in there?

  2. wp-config.php has to exist for a WP site to function. My guess is you’re looking in the wrong place.

    When you can’t “add/edit/update plugins/themes”, what do you mean exactly? What are you seeing? Post a screenshot. Because none of what you said makes any sense.

 

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