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Hi @carlton21488
Looks like a fatal error happened on the staging site caused this issue, to find the root cause of it, WP_DEBUG mode must be enabled following this guide.
Since you are a Pro customer, please enable WP_DEBUG mode on the staging site, then reload the staging site’s URL in the browser, and send us the debug.log file in (/sharptown-2023/wp-content/) via this form and we will help you further from there.
P.S. we aren’t allowed to discuss Pro-related questions/features on the free forums.
Thanks,
Alaa