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Hello, I’m experiencing an onboarding issue with the built-in CAPTCHA.
Environment:
WordPress 6.4.3
Mailpoet 4.42.1
Observation & Issue:
- Mailpoet built-in captcha presents visual letters.
- Visual letters are entered by user and submitted.
- Error is received “Letters do not match.”
- User listens to audio captcha, letters are different from visual letters.
- User enters audio letters – captcha confirmation works.
- Is the ‘mismatch between visual and audio captcha’ a documented issue?
- Is there a documented fix?
- What might the solution to this be – it seems like a mailpoet server issue rather than a local WordPress installation fix.