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Our non-profit is using the Avada theme on WordPress. Last Thursday a change was made to one our pages by our marketing department. They saw the new page but no one else can see the revision. They reached out to the company that designed/maintains the site and were told it was a “caching issue” and the new page should update in 48-72 hours. It still hasn’t and I keep telling our marketing department I think it is a DNS error. Any insight into why this is happening would be appreciated. They did make some revisions as a test to some other pages and these changes are not showing up as well.
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