Cleaning out malware from server?

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I inherited a large WP site working for an NGO. We were alerted to malware affecting the site. Worked with the company who manages our server to run a malware scan, and they said everything was cleaned up. A few days later, we were alerted by them that excessive amounts of connections to the server caused the Apache scoreboard to fill up, causing our sites to time out.

I think I found the vulnerable plugin that led to the malware but unsure of how to proceed to clean out our servers. If I remove the plugin, the code where the malware is located may not be cleared and I am unsure of how to find the exact line of code causing the issues. Any help would be appreciated!

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2 Comments
  1. After identifying the cause (as you’ve hopefully done), cleaning a site involves deleting all files, except for wp-content/uploads. Then download WordPress, plugins and the theme from the source (not a backup)

  2. In addition to what u/bluesix said, you should check your database for any suspicious tables and check your db and site users.

 

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