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Hi @mrice12154,
Apologies about that, we had some issues with email deliverability on our support contact form, we’ve fixed it now so can you please try reaching out again? Submit Ticket – WC Vendors
Also, you mentioned that you are on version 1.8.8? This version is an outdated, can you please update WC Vendors Pro to 1.8.9.1?
If you aren’t able to do automatic updates, please check in your license or download a zip file from our website’s my account page and do a manual update.