Hi @claudeblet,
You most-likely have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under Wizard > General > Security & Consent.
Meaning that if the plugin detects a Do Not Track signal from the browser (which browsers such as Firefox have enabled by default), the plugin will automatically assume all your cookie preferences to be “denied”, and doesn’t display a banner as a result.
Disabling that option in Complianz, or disabling the “Send a Do Not Track” option in your browser, will resolve this behavior and cause the banner to appear.
Kind regards, Jarno
hello jarnovos,
Thanks for the reply, however the line “Do you want to respect Do Not Track & Global Privacy Control settings in Browsers?.”
This feature is only available for Premium users.
Sincerely, Claude
Hi @claudeblet,
This feature was previously a part of the Premium plugin, but is now included in Free as well.
In any case, I see the following message when visiting your site in Firefox with Do Not Track enabled. So I would still expect that my previous answer is applicable in your case:
Kind regards, Jarno
Thank you jarnovos,
Thank you for the help you have given me.
Best regards, Claude.