Hi @littlesofia
This issue is typically caused by misconfigurations in your email settings. The “url1503” in the link suggests that the email is being sent through a service that’s not properly configured.
To fix this, please ensure you’ve correctly set up your email service. If you’re using a plugin to send emails, ensure it’s configured correctly with the right SMTP settings. If you’re using your hosting server to send emails, you may need to contact your hosting provider for assistance.
In the meantime, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/
Let us know how that goes for you.
@shameemreza Thanks a ton! I checked sendgrid and updated the dns record. It now works 🙂
Hey @littlesofia,
That’s great to hear!
I’ll go ahead and mark this as resolved then – feel free to create a new topic if you need any further help. 🙂
Also, if you have a minute, we’d love it if you could leave us a review:
https://projectdmc.org/support/plugin/woocommerce/reviews/
Cheers!